Privacy Policy
Last updated: October 2026
EagleOps (“we,” “us”) operates eagleopsteam.com and related services, including our free AI ROI audit and scheduling flows. This policy describes how we collect, use, and protect personal information.
Information we collect
When you use our website or forms, we may collect:
- Name and contact details (email, phone number)
- Company or business information you provide
- Answers you submit in our consulting form, audit survey, or booking tools
- Scheduling preferences and call-related metadata
- Technical data such as browser type and page interactions (standard analytics)
How we use information
We use your information to:
- Respond to inquiries and deliver our AI ROI audit service
- Schedule, confirm, and follow up on audit calls
- Improve our website, forms, and client experience
- Send optional SMS updates when you have opted in (see below)
We do not sell your personal information.
SMS messaging
SMS is optional. On our consulting form, you may check a box to receive text messages about your consulting call. The checkbox is unchecked by default; we only send SMS if you opt in.
Message types may include: call follow-ups, appointment reminders, booking confirmations, and related service updates about your AI ROI audit, not unrelated marketing blasts.
Frequency varies based on your audit and scheduling activity. Message and data rates may apply.
Opt-out: Reply STOP to cancel SMS at any time. Reply HELP for help. You may also email michael@eagleopps.com.
See our SMS opt-in documentation for how consent is collected on the form.
Service providers
We use trusted third parties to operate our business. Depending on your interaction, data may be processed by:
- Our website: consulting form responses
- Google Calendar: consulting-call scheduling
- Typeform: audit survey responses, where that form is still used
- Resend: transactional email
- Calendly: appointment scheduling (when applicable)
- Twilio: SMS delivery (when you opt in)
- VAPI / Telnyx: voice calls and related telephony (when applicable)
Each provider processes data under its own privacy terms. We share only what is needed to provide the service you requested.
Your rights
You may request access, correction, or deletion of personal information we hold about you by contacting michael@eagleopps.com.
Changes
We may update this policy from time to time. The current version is always available at this URL. Continued use of our site after changes constitutes acceptance of the updated policy.